ElementzOnline accepts return as per the following policy
- Only defective/damaged products will be accepted for returns/refunds.
- Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.
- Only those products will be eligible for return policies which are received by us within 10 days from the date of delivery.
- ElementzOnline retains the rights to examine whether the product returned is defective/damaged and based on the verification. ElementzOnline will either reship/replace the product to the customer.
- In case product is defective or damaged then the ElementzOnline team will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.
- In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reship to the shipping address of the order.
- Customer will have to bear the shipment charges for the replaced/reshipped product.
- If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email.
Cancellation Policies
After the confirmation of order, due to some reason (unexpected lack of inventory or any other reason) if ElementzOnline is not able to ship the product, the order will be cancelled and the amount will be refunded.
The buyer can request for the cancellation of order, only if the order is not yet shipped.
Refund Policy
Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.
Disclaimers
Elementz Engineers Guild Private Limited makes no warranties, representations or undertakings about:
(a) any of the content of this Website (including, without limitation, any as to the quality, accuracy, completeness or fitness for purpose of any such content); or
(b) any content of any other Website referred to or accessed by hypertext links or otherwise through this Website ('Third Party Site').
Elementz Engineers Guild Private Limited does not endorse or approve the content of any Third Party Site, nor will have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any Third Party Site infringes any law or the rights of any person or is obscene, defamatory or scandalous).
Trade Marks and Logos
Raspberry Pi and Raspberry Pi logo is a trademark of Raspberry Pi Foundation, UK. Any other logos are trademarks used in the website belongs to their respective owners only.
Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.